Official Property Response & Renovation Update Claim
BlindStay respects property management's right of reply and facility improvement efforts. If your hotel has completed room renovations, soundproofing upgrades, plumbing repairs, or bedding replacements, you may request an official update below.
1. Renovation Decay Reset (Negative Evidence Reset)
Upon verifying official documentation of a room renovation or targeted facility upgrade (carpet replacement, drain refurbishment, double-glazed window installation, etc.), we reset the weight of pre-renovation negative observations to 0.0 and display a verified renovation badge on your property report.
2. Pinned Official Property Response
Hotel management may submit an official explanation regarding structural characteristics (e.g., heritage building window rules, central HVAC seasonal switchover schedules), which we pin transparently in an 'Official Property Response' callout box.
3. How to Submit Documentation
Please email your property name, representative title, contact details, and supporting documentation (completion certificate or official notice) to partner-verify@blindstay.com. Verified updates are applied within 5 business days.