BlindStay Verified Stay Audit · Room Guide
Fukuoka · Hakata Station Area · Value Business · 31 Verified Checklists

Sutton Hotel Hakata City

サットンホテル博多シティ

Verified Stay Score
5.9 Caution
Top 3 Reasons to Book
Key Points to Check Before Booking
Pre-booking Check: Frequent feedback on [Bathroom, Grout & Drain Hygiene] (Score 2.5)

Compare remaining rooms and rates at [Montan Hakata], which scores 8.5 (+6.0 higher) on [Bathroom, Grout & Drain Hygiene] in the same area and budget tier.

Check #1 Alternative · Montan Hakata Best Rates ↗

If you still book this property, check the Room Assignment Guide below first. Check Sutton Hotel Hakata City Live Rates Directly ↗

This guide synthesizes recurring observations from verified guest stays. Actual experience may vary by assigned floor, wing, or travel season.

Property Notice · Renovation History Verified Renovation / Upgrade: 2011-01-01 · Pre-renovation defect weights reset
Room Assignment Guide · Check-in Request Card

Tailored Room Selection Criteria & Multilingual Check-in Request Script

Booking Room Selection Criteria: To minimize hallway noise and mechanical vibration, request avoidance of rooms ███ the ██th-floor ███ room and ████ rooms ███ the ███-floor █████ ███, and secure a high-floor central room with buffer space between the bed and entrance door.
Korean Room Selection Tip English Booking & Check-in Request Japanese Front-Desk Request Card

Who Are You Traveling With?

Select your travel style to highlight the most critical physical checklists and room criteria for your trip.
Selected Profile: Overall (All Travel Styles) Key Check Items: Corridor & Door Sound Insulation
Tailored Score 5.9 Grade Caution
Recommended For

Family with Young Kids · 9.1 A Hotel Staycation & Resort Relaxation · 9.1 A Friends & Group Travel · 9.1 A

Consider Carefully For

Business Trip & Workation · 5.9 Caution · Check: Corridor & Door Sound Insulation Solo Traveler · 5.9 Caution · Check: Corridor & Door Sound Insulation

Most Frequently Observed Pros & Cons from Guest Stays

Item-by-item satisfaction scores and room-selection tips corroborated across stays.

Noise & Sleep Quality

Inter-room & Floor Soundproofing

7.3 · B

General insulation between rooms is standard, though perception of footsteps or adjoining wall chatter can vary depending on floor location.

Corridor & Door Sound Insulation

3.1 · Caution

Soundproofing against corridor activity is light, allowing hallway sounds to filter inside easily for light sleepers.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

Due to layouts where beds sit directly adjacent to the entrance, is pronounced, making it wise to for uninterrupted sleep.

Street, Rail & Exterior Noise

8.7 · A

Most guest rooms provide effective external sound isolation, though occasional street noise may filter through due to the surrounding commercial area.

HVAC & Plumbing Quietness

4.0 · Caution

Operational sounds from specific machinery and plumbing lines have been noted, so light sleepers may want to verify their room placement upon arrival.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

Rooms may experience mechanical vibrations and plumbing pipe noise from active equipment.

Window Insulation & Ventilation

8.9 · A

The windows provide dependable thermal insulation that keeps indoor temperatures steady, though opening them for fresh air may be slightly limited.

Bedding & Bathroom Hygiene

Bathroom, Grout & Drain Hygiene

2.5 · Caution

Certain wet fixtures show signs of age and maintenance oversight, making a quick hygiene inspection upon entering the bathroom advisable.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

Inspect for as well as immediately after checking in.

Indoor Air & Odor-Free Freshness

10.0 · S

Indoor air quality is kept fresh and odorless, maintaining an environment free of cigarette smoke or damp mustiness.

Floor, Furniture & Kettle Hygiene

6.7 · C

Housekeeping is acceptable overall, though minor oversights on furniture surfaces and electric appliances can occasionally be observed.

Pest Control & Tap Water Safety

10.0 · S

Pest control protocols and tap water cleanliness are strictly upheld, offering a sanitized and reassuring environment.

No Notable Issues Reported: Bedding & Towel Cleanliness: — (No notable issues observed)

Room Space, Bed & Hardware

Room Size, Layout & Luggage Space

10.0 · S

Compared to typical properties in this category, both the bedroom and bathroom layouts are noticeably spacious, allowing plenty of room to unpack large luggage.

Flooring Material & Barefoot Comfort

4.7 · Caution

The guest rooms feature comfortable wooden flooring, though simple precautions are advised to avoid splashing water past the wash area.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

Because the wood flooring extends up to the wash basin, make sure to during use to prevent water damage to the floor.

Mattress & Pillow Sleep Comfort

3.1 · Caution

Firmness levels and the default bedding arrangement have prompted occasional feedback, so personal sleeping preferences should be considered in advance.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

The mattress is on the firmer side and , so travelers who need more support should at reception.

Climate Control, Water Pressure & Bath Layout

3.8 · Caution

The centrally managed climate control system limits personalized room temperature adjustments, which is helpful to keep in mind across seasonal changes.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

Because room temperature cannot be independently fine-tuned, guests during warmer months may want to from the front desk.

Lighting, Blackout, Outlets, Desk & Wi-Fi

2.7 · Caution

Wireless network reliability and small appliance performance have drawn recurrent feedback, warranting brief operational attention during your stay.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

Given inconsistent Wi-Fi connections, travelers are advised to , and to keep mini-fridges cold, make sure to .

Check-in, Elevator & Convenience

Check-in Speed & Luggage Storage

10.0 · S

Front desk check-in and check-out proceed smoothly, and luggage holding operates with reliable efficiency.

Parking Access & Clearance

8.3 · A

Parking amenities function adequately for most cars, though vehicles with specific dimensions may face occasional restrictions.

Coin Laundry, Ice, Microwave & Takeout

7.3 · B

Common utility zones can cause noise transfer into adjacent rooms, making room position an important consideration during check-in.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

When staying in , guests should be aware of machine cycles and passage traffic noise.

No Notable Issues Reported: Elevator Capacity & Wait Times: — (No notable issues observed) Shuttle Service & Stroller/Wheelchair Walkability: — (No notable issues observed)

Security, Vibe & Companion Fit

Guest Quietness, Floor Security & Night Safety

2.5 · Caution

Nighttime noise discipline among guests can be inconsistent, occasionally causing disruptions to quiet resting conditions.

Baby/Kids Gear & Child Policy

10.0 · S

The property provides secure conditions for families with infants and children, maintaining high cleanliness across kid-friendly amenities.

Loungewear, Amenity Bar & Gym Quality

10.0 · S

In-room loungewear and bathroom amenities are of good quality, and the fitness facilities remain comfortably maintained.

Twin, Triple & Family Room Flexibility

10.0 · S

Room layouts provide practical arrangements and flexible conveniences well-suited for family travelers or small groups.

No Notable Issues Reported: Public Space Crowd Level & Relaxed Vibe: — (No notable issues observed)

Pool, Onsen & Spa

No Notable Issues Reported: Pool, Onsen & Public Bath Scale: — (No notable issues observed) Bath/Pool Water Temperature & Thermal Comfort: — (No notable issues observed) Private Onsen/Bath & Kids Pool: — (No notable issues observed) Bath/Pool Water Quality & Locker Room Hygiene: — (No notable issues observed) Facility Fees, Hours & Tattoo Policy: — (No notable issues observed)

Breakfast, Lounge & Dining

Breakfast Variety, Freshness & Taste

10.0 · S

The breakfast service features fresh ingredients and stable culinary standards across the morning menu.

Free Late-Night Snacks, Drinks & Minibar

5.5 · Caution

Complimentary bottled water is not provided in guestrooms, requiring visitors to prepare personal drinking water beforehand.

Conditional Caution & Avoidance Guide Click to sign in & unlock exact room condition

As complimentary drinking water is not placed inside rooms, it is strongly advised to prior to going upstairs.

No Notable Issues Reported: Breakfast Queue, Seating & Refill Speed: — (No notable issues observed) Dinner, Kaiseki & In-Room Dining Quality: — (No notable issues observed) Club Lounge, Happy Hour & Afternoon Tea: — (No notable issues observed)

Hospitality, Service & Policies

Front Desk Hospitality & Multilingual Support

9.9 · S

Front desk hospitality is generally polite and accommodating, though communication fluidity may show minor variation depending on staffing circumstances.

Issue Resolution & Room Change Recovery

6.2 · C

Guest satisfaction remains largely dependable, though occasional instances of inconsistent follow-through have surfaced when addressing specific requests.

Housekeeping & Towel/Amenity Delivery

8.2 · B

Routine housekeeping standards are generally sound, though delivery speeds for fresh towels and amenities may vary slightly based on scheduling.

Early/Late Check-out & Upgrade Flexibility

10.0 · S

Front desk policies demonstrate reassuring flexibility around check-in and check-out timing, and resolution handling earns very positive assessments.

No Notable Issues Reported: No Unannounced Closures or Hidden Charges: — (No notable issues observed)

Location, View & Value

Room View Openness, Daylight & Privacy

10.0 · S

Rooms enjoy ample natural daylight while effectively protecting guest privacy and maintaining an open, unobstructed exterior feel.

Subway/Rail Station & Airport Transit Access

10.0 · S

Walking access to major transit terminals is exceptionally convenient, offering seamless connections to public transport and effortless vehicle pick-ups.

Nearby Convenience Stores, Shopping & Dining

10.0 · S

An extensive selection of convenience stores, dining spots, and drugstores surrounds the property within easy walking distance for everyday ease.

Overall Value for Money

10.0 · S

Considering its prime urban location and generous room sizes, this property offers outstanding perceived value for the price, leading to strong return-stay intent.

No Notable Issues Reported: Garden, Promenade & Beach/Park Access: — (No notable issues observed)

1:1 Rival Hotel Comparisons in Fukuoka

Side-by-side pros and cons against the most frequently compared rival hotels in the same city.
Sutton Hotel Hakata City

On Indoor Air & Odor-Free Freshness (10.0), Sutton Hotel Hakata City stands out: Indoor air quality is kept fresh and odorless, maintaining an environment free of cigarette smoke or damp mustiness. By contrast, at TKP Sunlife Hotel (2.5) (Room Size, Layout & Luggage Space): Usable floor area inside the room is compact, with multiple notes highlighting difficulties when fully opening large luggage. For Overall (All Travel Styles), Sutton Hotel Hakata City is the stronger choice across Indoor Air & Odor-Free Freshness, Room Size, Layout & Luggage Space, Inter-room & Floor Soundproofing.

Decisive Factors: Indoor Air & Odor-Free Freshness · Room Size, Layout & Luggage Space · Inter-room & Floor Soundproofing
Sutton Hotel Hakata City

On Indoor Air & Odor-Free Freshness (10.0), Sutton Hotel Hakata City stands out: Indoor air quality is kept fresh and odorless, maintaining an environment free of cigarette smoke or damp mustiness. By contrast, at Toyoko Inn Hakata-eki Minami (2.5) (Room Size, Layout & Luggage Space): Walking from Hakata Station takes a noticeable amount of time, making it somewhat cumbersome when hauling heavy luggage. For Overall (All Travel Styles), Sutton Hotel Hakata City is the stronger choice across Indoor Air & Odor-Free Freshness, Room Size, Layout & Luggage Space, Subway/Rail Station & Airport Transit Access.

Decisive Factors: Indoor Air & Odor-Free Freshness · Room Size, Layout & Luggage Space · Subway/Rail Station & Airport Transit Access
Sutton Hotel Hakata City

On Corridor & Door Sound Insulation (10.0), Hakata Green Hotel Building No.1 stands out: Corridor and entryway sound isolation performs effectively, maintaining a quiet, private interior environment. By contrast, at Sutton Hotel Hakata City (3.1) (Room Size, Layout & Luggage Space): Compared to typical properties in this category, both the bedroom and bathroom layouts are noticeably spacious, allowing plenty of room to unpack large luggage. For Overall (All Travel Styles), both Hakata Green Hotel Building No.1 and Sutton Hotel Hakata City are closely matched—choose based on whether you prioritize Corridor & Door Sound Insulation or Room Size, Layout & Luggage Space.

Decisive Factors: Corridor & Door Sound Insulation · Room Size, Layout & Luggage Space · Twin, Triple & Family Room Flexibility